Privacy Policy – Arogya Digital Clinic (ADC)
At Arogya Digital Clinic (ADC), we are committed to protecting the privacy and confidentiality of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or use our healthcare services.
By accessing our website or availing our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you visit our clinic, fill out forms, or interact with our website, we may collect personal information such as:
• Name
• Phone number
• Email address
• Address or location details
• Health-related information (only when required for consultation or services)
1.2 Usage Information
We may also collect non-personal information automatically, including:
• IP address
• Browser type
• Device information
• Operating system
• Website usage patterns
This helps us improve our services and user experience.
2. Use of Information
2.1 Providing Healthcare Services
We use your information to:
• Book and manage appointments
• Provide consultations and medical services
• Process diagnostic services and medicine requests
• Respond to your queries
2.2 Communication
We may contact you via call, SMS, WhatsApp, or email regarding:
• Appointments and follow-ups
• Health-related updates
• Service-related information
You can opt out of promotional communication at any time.
2.3 Improvement & Analysis
We analyze user interactions to:
• Improve our website and services
• Enhance patient experience
• Provide better healthcare solutions
2.4 Legal Compliance
We may use or disclose your information when required by law or to protect our legal rights and patient safety.
3. Information Sharing
3.1 Service Providers
We may share limited information with trusted third parties such as:
• Diagnostic labs
• Technology and hosting providers
• Communication service providers
All such parties are required to maintain strict confidentiality.
3.2 Legal Requirements
We may disclose information if required by law, government authorities, or to protect our rights and safety.
3.3 Business Transfers
In case of any business restructuring, your data may be transferred with proper safeguards.
4. Data Security
We implement industry-standard security measures to protect your personal and health information from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and we encourage users to share information responsibly.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies separately.
6. Children’s Privacy
Our services are not intended for individuals under 16 years of age without parental or guardian supervision. We do not knowingly collect personal data from children without consent.
7. Updates to This Policy
Arogya Digital Clinic reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and users are encouraged to review it periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📞 +91 7004644700
📍 Kankarbagh, Patna
📧 info@adchealth.co.in
Consent
By using our website or services, you confirm that you have read, understood, and agreed to this Privacy Policy.